Re-Engineering Permitting Process

E-Plan Business Process

  • E Plan Business Process
  • E Plan Business Process

The City of Columbus Building and Zoning E-plan project created an efficient process for citizens to seek building and zoning permits. The original process required applicants to fill out an online application and then visit the Building and Zoning Department (Department) with the relevant plan drawing sets and documents.

Most of these diagrams are large, bulky D or E drawing sets of 50-100 sheets. Once the Department receives the drawing sets, they send them out to several different departments for approval. In this process, multiple copies are made of every document and then sent out to the relevant departments for their changes, and then all of the documents are consolidated into one final sheet. The changes are then sent back to the applicant and the approval process begins again.

With PRIME3SG’s newly designed E-plan project, Citizens can now attach .pdfs of their CAD plans with their online application. PRIME3SG’s integrated application helped create workflows that allowed departments to collaborate, review, and compare illustrations while simultaneously working on the same sheet. The new solution allowed for efficient and timely review and electronic approval of building and zoning permits.

Project Details

Owner:

City of Columbus

Location:

Columbus, OH

Services:

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Project Details

Owner:

City of Columbus

Location:

Columbus, OH

Services: